Shakti Women’s Aid Services


Shakti Women’s Aid supports black minority ethnic women and their children, who are experiencing and/or fleeing domestic abuse from their husbands/partners, ex-partners or other family members within a household. Shakti provides a confidential, non-judgmental, secular and culture-sensitive service.

Service Description

Shakti Women’s Aid aims to enable women (over 16 years) to move from dependence to independence; some BME women facing domestic abuse experience considerable isolation and can be completely dependent upon their husbands, partner men and the family.

Each woman using the service will have a key worker. All key workers are female and offer practical and emotional support. This can include:

  • listening to what you say
  • exploring different options and help with decision making
  • explaining your rights
  • providing information
  • advocacy when dealing with agencies such as housing, social work, health, benefits and solicitors.
  • independent interpreting is arranged when needed.

Children’s Service

Children’s workers are there to support children and young people who may be accompanying their mum into the service. Children and young people have their own specific needs and experiences when it comes to domestic abuse: the children’s workers can work with the child or young person on their plan for dealing with emotional difficulties, moving away from home or into refuge and any other needs, practical or emotional, they may have at home, school or in their community.

Refuge Service 

A refuge is a safe place to stay. It gives women, children and young people a breathing space away from abuse. It is temporary (short-term). Shakti Women’s Aid has refuge consisting of four self-contained flats in Edinburgh which can accommodate single women and women with children.

Outreach Service

Shakti aims to provide dedicated and consistent emotional and practical support to women and their children who are not yet ready to leave their abusive situation. There is follow on support for women who had left the abusive situation but have chosen to return. Additionally, there is support available to women who are able and ready to leave an abusive situation.

Women outside the Edinburgh region will also be able to access the same services through referrals.

LGBTI Service

This service provides support for individuals’ who identify as a part of the LGBTI community, are BME and also in an abusive situation. This is done with specialised knowledge and understanding of the needs of individuals who are part of the LGBTI community but are also BME, and how their needs and risks are separate from women who are experiencing domestic abuse. Both practical and emotional support is provided.

Shakti provides training for organisations who are lacking knowledge in this area and wish to know more.

How To Get in Touch

Address: Norton Park, 57 Albion Road, Edinburgh EH7 5QY
Opening Times: Monday – Friday 09:30 to 17.00
Phone Number: 0131 475 2399

Service Categories


Intended Client Groups:

  • Black and Minority Ethnic
  • Children
  • Survivors of Abuse
  • Women
  • Young People


This service is available to residents of all parts of Edinburgh

Applicants for this service should also meet this condition:

Must be experiencing or fleeing domestic abuse or at risk of domestic abuse.


Self Referral

This service accepts direct self referrals.

Agency Referral

All Agencies

Contact Info. & Service Address

Norton Park, 57 Albion Road

Office Hours

Monday - Friday 9.30 am - 5.00 pm

Service Contact

Tel: 0131 475 2399

Facilities & Access

This service has the following facilities:

  • Wheelchair Access
  • Information in community languages
  • Translation Service
    Leaflets available in Arabic, Chinese, Thai, Urdu, Punjabi, Thai
  • Creche facilities are not available at this location.


Public Transport Information

Bus no 35, 1 on Easter road. On street parking available at main office address.

Lothian Buses Site for routes and timetables.

Provider's Name: Shakti Women’s Aid

Type: Charity/Voluntary

Shakti Women’s Aid is a voluntary organisation which offers information and support to black minority ethnic women and their children experiencing and or fleeing domestic abuse from their husbands/partners, ex-partners and or other family members within a household. They also offer independent outreach services to children and young people experiencing domestic abuse especially those at risk of forced marriage. Shakti Women's Aid staff speak 24 languages and we offer refuge accommodation, emotional support and practical support including access to benefits, immigration and legal advice, resettlement etc.

Services run by this provider

Service Contact

Tel: 0131 475 2399

Office Hours

Monday – Friday 9.30 am – 5.00 pm

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