Positive Steps

Positive Steps is a Care and Support (Re-ablement) service providing support to people aged over 18.  The service offers a period of support and assessment for normally up to 8 weeks.

Positive Steps aims to:

  • Offer a service which is person-centred and focuses on recovery and wellbeing.
  • Support people to build their confidence and develop resilience
  • Work with people to prevent admission to hospital and reduce unnecessary delays in discharge for people in hospital
  • Offer a period of support and assessment to people who are making the transition of leaving hospital and returning home;

The support provided varies between individuals, and can be offered in a variety of ways.   This can include:

  • Practical support with shopping, cooking and house care
  • Support to maintain a tenancy and live as independently as possible.
  • Claiming benefits, budgeting and paying bills
  • Accessing paid and unpaid employment opportunities
  • Accessing educational opportunities, i.e. support to apply for and attend college or university
  • Linking people into activities and interests of their choice in order to prevent people from becoming isolated
  • Support to develop a routine and build structure into daily life
  • Support with medication, i.e. collection and prompting
  • Support to attend appointments
  • Support to access other services, i.e. counselling, debt advice etc.


Positive Steps is a chargeable service under the City of Edinburgh Council’s Charging Policy although there are some exemptions. For example there is no charge for the first 6 weeks as this is a short term service. If you are still receiving a service after 6 weeks, Positive Steps will be required to carry out a financial assessment and you may have to contribute towards the support you receive.

Please note: People that are under a community treatment order in accordance with the Mental Health Care and Treatment (Scotland) Act 2003 are exempt from any charge.


Service Categories


Intended Client Groups:

  • People Experiencing Mental Health Difficulties


This service is available to residents of all parts of Edinburgh

Applicants for this service should also meet this condition:

Adults aged 18 and over who are experiencing difficulties associated with their mental health, and are living either at in the community or are in hospital.


Self Referral

This service accepts direct self referrals.

Agency Referral

GP or other medical professional, social work

By Appointment

This service is available by appointment only.

Contact Info. & Service Address

3 Aldermoor Avenue
EH13 9HT

Office Hours

Everyday from 9.00am to 9.00pm,

Service Contact

Tel: 0131 441 9966
Email: lindsay.horsburgh@edinburgh.gov.uk

Facilities & Access

This service has the following facilities:

  • Public Parking
  • This service is not accessible to wheelchair users.
  • Creche facilities are not available at this location.


Public Transport Information

Bus numbers 4, 5, 16 and 27

Lothian Buses Site for routes and timetables.

Provider's Name: City of Edinburgh Council

Type: Local Council

  The City of Edinburgh Council is the local government authority for the City of Edinburgh.

Services run by this provider

Service Contact

Tel: 0131 441 9966
Email: lindsay.horsburgh@edinburgh.gov.uk

Office Hours

Everyday from 9.00am to 9.00pm,

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