Lone Parent Helpline

Lone Parent Helpline is a telephone helpline for lone parents, and those working with lone parents in Scotland. The helpline is managed by One Parent Families Scotland and is free from landlines and most mobiles.

The helpline offers emotional support and information provided by trained workers. Information is available on a range of subjects, including benefit and tax credit entitlement, housing options, legal issues surrounding separation and divorce, further and higher education funding, child maintenance, childcare, and return to employment.  Free publications covering these topics are also available.

 Helpline number: 0808 801 0323

Lines are manned by rights workers from Monday to Friday from 9.30 am to 4.00 pm.

Service Categories


Intended Client Groups:

  • Other
    • Lone parents


This service is available to residents of all parts of Edinburgh

Applicants for this service should also meet this condition:

Lone parents, parent with care and non-resident parent, living anywhere in Scotland.


Self Referral

This service accepts direct self referrals.

Agency Referral

Any agency

Contact Info. & Service Address

13 Gayfield Square

Service Contact

Tel: 0808 801 0323

Provider's Name: One Parent Families Scotland

Type: Charity/Voluntary

One Parent Families Scotland offers a range of support and information to single parent families to ensure they have the support, contacts and confidence needed to play a full part in Scotland’s economic and social life. We see the mental and emotional health of our families as crucial to that mission, and offer a counselling service to single parents to help achieve it.

Services run by this provider

Service Contact

Tel: 0808 801 0323

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