Kindred supports parents and carers of children with complex needs aged between 0 – 18 years.  

Service Description

Kindred provides a range of services for parents and families including:

  • advocacy
  • information
  • emotional support
  • opportunities for parent to parent contact

Sick Kids team 

Kindred’s Rillbank Team provide information and advocacy support to families and parents who have a child in the hospital. This can include things like:

  • funding applications including assistance with travel costs
  • benefits such as Disability Living Allowance
  • advocacy at meetings with hospital staff
  • access to counselling
  • assistance with arranging to leave the hospital (‘discharge planning’)

Kindred Helpline can provide information and support on a wide range of subjects including:

  • support and information with regard to school placements
  • applications for trust grant funds for specialist equipment and grants required for caring
  • assistance with applying for benefits such as Disability Living Allowance
  • advocacy support for statutory meetings with health – including Child and Adolescent Mental Health (CAMHS), social work, education and housing

The helpline team can also offer a block of 5 free counselling sessions to parents whose children are The Royal Hospital for Sick Children in Edinburgh, on either and inpatient, or outpatient basis.

How To Get In Touch

Please contact the Helpline on 0800 031 5793 (Choosing option 1, then option 1 again) or by emailing:

Service Categories


Intended Client Groups:

  • Children


This service is available to residents of all parts of Edinburgh

Applicants for this service should also meet this condition:

Children with additional support needs and their carers

Contact Info. & Service Address

7 Rutland Court Lane

Office Hours

Monday to Friday 10.00 am - 4.00 pm

Service Hours

-Monday to Friday 10.00 am to 4.00 pm-

Service Contact

Tel: 0800 031 5793

Facilities & Access

This service has the following facilities:

  • Translation Service
  • This service is not accessible to wheelchair users.
  • Creche facilities are not available at this location.

Provider's Name: Kindred

Type: Charity/Voluntary

Kindred provides advocacy and information on services available to children with complex needs and their carers.

Services run by this provider

Service Contact

Tel: 0800 031 5793

Office Hours

Monday to Friday 10.00 am – 4.00 pm

Service Hours

Monday to Friday 10.00 am to 4.00 pm

Find Services


Subscribe to our mailing list