Homelessness Services (Edinburgh Council)
All local councils have legal duties towards people who are homeless. This page explains how Edinburgh Council can help and the types of assistance they can offer. Anyone who believes they might be homeless is entitled to make an application for assistance from their local council.
If you have nowhere to stay or are at risk of losing your house, staff can help by going over your housing options. This help may include
- general housing advice
- homeless assessment interview
- temporary accommodation
You can drop in during working hours or make an appointment to speak to someone at any Neighbourhood office or the Housing Options Team, 1a Parliament Square, Edinburgh, EH1 1RF. Tel – 0131 529 7368
For housing, social work and health assistance the Access Point is at 23 Leith Street, Edinburgh EH1 3AT. Tel – 0131 529 7438
If you are homeless, or you will be homeless within the next two months, you are entitled to a homeless assessment. Assessments are carried out by Housing Officers, and they will review your circumstances and decide whether you are homeless by legal definition.
You can get an assessment at any of the local offices, or the main office at 1a Parliament Square.
If you are homeless and need somewhere to live, you can access Temporary Accommodation (TA) at any of the Neighbourhood Offices or at 1a Parliament Square, Edinburgh EH1 1RF.
There are different types of TA available, these include
Council staffed units
bed and breakfast
Which type of TA you will be offered depends on your circumstances and availability. The service can also store your belongings and kennel your pets if needed.
Intended Client Groups:
- Homeless People
- People Experiencing Mental Health Difficulties
This service is available to residents of all parts of Edinburgh
Applicants for this service should also meet this condition:
People who are homeless or threatened with being homeless
This service accepts direct self referrals.
Contact Info. & Service Address
Housing Options Team
1a Parliament Square
Mondays Wednesday, and Thursdays from 8.30 am to 5.00 pm
Tuesdays from 10.0 am to 5.00 pm
Fridays from 8.30am to 3.40 pm
-Mondays Wednesday, and Thursdays from 8.30 am to 5.00 pm Tuesdays from 10.0 am to 5.00 pm Fridays from 8.30am to 3.40 pm-
Tel: 0131 529 7368
Email: [email protected]
Facilities & Access
This service has the following facilities:
- Public Parking
Limited on street parking
- This service is not accessible to wheelchair users.
- Creche facilities are not available at this location.
Provider's Name: City of Edinburgh Council
Type: Local CouncilBased in Scotland's capital city, the Council provides a range of public services to over 498,800 citizens. The City of Edinburgh Council is responsible for providing political leadership and governance for a comprehensive range of services across the city.
Services run by this provider
- Advice Shop
- Direct Payments
- Edinburgh Carer Support Team
- Emergency Social Work Service
- Family Group Decision Making (FGDM)
- Get Up and Go
- Home Care Service
- Homelessness Services (Edinburgh Council)
- Mental Health Officer Service
- Positive Steps
- Safer Families Edinburgh
- Self Directed Support
- Social Care Direct
- Social Care Direct – Assessing Your Needs
- Social Work – Adult, Health & Social Care
- Social Work – Children & Families
- Supported and Sheltered Housing
- The Access Point
- Travel Discounts for People with Disabilities and Mental Illnesses