Advice Shop

The Advice Shop provides a free and confidential information and advice service for those who live in Edinburgh.

Service Description

The Advice Shop can provide advice about debts, benefits, tax credits and the financial cost of living with cancer.

This can include:

  • providing information and advice about your rights and entitlements
  • checking you are getting all the benefits you are entitled to
  • helping with form filling and applications
  • support with disputes with the DWP
  • explaining official letters and legislation
  • representing you at benefit appeals/tribunal
  • offering debt advice
  • help if you are in rent arrears and threatened with eviction

Urgent matters can be dealt with by phone or in-person and home visits can be arranged for people who are housebound.

Service Categories



This service is available to residents of all parts of Edinburgh

Applicants for this service should also meet this condition:

Any person needing advice on benefits, money or debt advice.


Self Referral

This service accepts direct self referrals.

Contact Info. & Service Address

249 High Street

Service Hours

-Monday to Thursday 8.30 am -4.30 pm.
Friday 8.30 am to 3.00 pm-

Facilities & Access

This service has the following facilities:

  • Wheelchair Access
  • Creche facilities are not available at this location.

Provider's Name: City of Edinburgh Council

Type: Local Council

  The City of Edinburgh Council is the local government authority for the City of Edinburgh.

Services run by this provider

Service Hours

Monday to Thursday 8.30 am -4.30 pm.

Friday 8.30 am to 3.00 pm

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