If you need medical help, please follow the guidance on the NHS Inform website. Do not go directly to your GP, hospital or any other healthcare environment.


24-Hour Services



Local Services


Edinburgh Citizen’s Advice Phone: 0131 510 5510

Homelessness and Housing Support  Phone: 0800 032 5968
For people who require access to emergency assistance with urgent homelessness, urgent cash payments and/or harassment cases where an imminent and real threat exists.

Legal Services Agency  Phone: 0131 228 9993
The Legal Services Agency (LSA) provides legal advice and representation to people with mental health problems, acquired brain injury and dementia, their families and carers.

Mental Health Assessment Service  Phone: 0131 286 8137
The MHAS team are currently unable to offer a 24-hour walk-in service and would ask people to call 0131 286 8137 to speak to a mental health nurse.

Mental Welfare Commission Advice Phone: 0800 389 6809
The Mental Welfare Commission is an independent organisation working to safeguard the rights and welfare of everyone with a mental illness, learning disability or other mental disorder.

Shakti Women’s Aid (for women from a minority ethnic community) Phone: 0131 475 2399

Social Care Direct Phone: 0131 200 2324 (out of hours – 0800 731 6969)


National Services

For a more comprehensive list of helplines, go to the Edspace Covid-19 Service Update Page

Breathing Space Helpline  Phone: 0800 83 85 87
Opening Times:  Monday – Thursday, 6.00 pm to 2.00 am, Friday 6.00 pm – Monday 6.00 am
Breathing Space is a free, confidential phone and web-based service for people in Scotland experiencing low mood, stress, depression or anxiety.

Hopeline Phone: 0800 068 4141
Opening Times: 9.00 am – 10.00 pm on weekdays, 2.00 pm – 10.00 pm on weekends, 2.00 pm – 10.00 pm on bank holidays
Text: 07860039967
Hopeline is a confidential support and advice service for:

  • Children and young people under the age of 35 who are experiencing thoughts of suicide
  • Anyone concerned that a young person could be thinking about suicide

LGBT Helpline Scotland Phone: 0300 123 2523
Opening Times:  Tuesday – Wednesday, 12.00 pm – 9.00 pm, Thursday 1.00 pm – 6.00 pm, Sunday 1.00 pm – 6.00 pm
LGBT Scotland provides information and emotional support to lesbian, gay, bisexual and transgender people and their families, friends and supporters across Scotland, as well as those questioning or wanting to discuss their sexuality or gender identity.

Rape Crisis Scotland Phone: 0808 801 03 02
Opening Times:  every day, 6.00 pm – 12.00 am
Text: 077537 410 027 (for initial contact, information and signposting)
Rape Crisis Scotland offers confidential support and information for people aged 13 and over, of any gender, affected by any form of sexual violence, no matter when or how it happened. 

Shelter Advice Line Phone: 0808 800 4444
Opening Times: Monday – Friday, 9.00 am – 5.00 pm
If you need advice and help in an emergency and you are not sure what to do, you can phone Shelter Scotland to talk to a housing adviser who can explain your rights and tell you your options.

Victim Support Phone: 0800 160 1985
Opening Times: Monday – Friday, 8.00 am – 8.00 pm
Victim Support provides a listening ear for people who have been victims of crime focussing on the emotional aspect offering time to explore the feeling that the incident has provoked.