*This page was last updated on 26 March 2020 

The current outbreak of Covid-19 (also known as Coronavirus) has caused disruption to mental health and wellbeing services in Edinburgh. During this time, some information on Edspace may be out-of-date.

We want to make sure that you are receiving up-to-date and reliable information. In light of the current situation, we recommend you contact the service provider before trying to access any face-to-face service found on Edspace.

We are in the process of contacting service providers and will add service updates to this page. Services are listed in alphabetical order.

In the meantime, please look at our self-help section and the latest news on how to stay well during this time.


Click on the links below to be taken to the relevant section of this page.

Edinburgh Services Updates

Helplines/Email Support

Online Resources


 

Edinburgh Services Updates

 


6VT Youth Cafe

6VT  have set a virtual drop-in on Mondays at 7.00 pm. All young people welcome. 6VT Youth Workers will be running the virtual drop-ins as normal.

You can contact the tea on messenger for private support or if you are a young person crisis.

For more information and updates, go to the 6VT Youth Cafe Facebook page – www.facebook.com/6VTYouth

Alma Project Edinburgh

All activities have been cancelled.

Bipolar Scotland Self-help Group

All groups have been cancelled.

Bridgend Farmhouse

All activities at Bridgend Farmhouse have been suspended until further notice.

CAPS Independent Advocacy

Collective advocacy groups will now be running online. To find out more, you can get in touch with the collective advocacy workers directly on:

Ele – ele@capsadvocacy.org 07948 740 158

Fingal – fingal@capsadvocacy.org 07989 402 612

Jacob – jacob@capsadvocacy.org 0791 0983 030

Niamh – niamh@capsadvocacy.org

Pam – pam@capsadvocacy.org 07989 402 634

Victoria – victoria@capsadvocacy.org 07436 102 762

Anne – anne@capsadvocacy.org 07469 660 999

All LEARN courses have been postponed for now. You can get in touch with the team by email learn@capsadvocacy.org

Canongate Youth

All face-to-face services have been suspended until further notice.

For young people being supported one-to-one, the Canongate Youth team will be in touch with you directly.

For everyone else, all staff can still be contacted via e-mail, phone and through social media.

CHAI – Community Help and Advice Initiative

CHAI is still available to provide advice and information over the phone. To book a telephone appointment please phone 0131 442 2100.

In the meantime, to assist anyone who is impacted by job losses, reductions in hours or short-time working as a consequence of the Coronavirus outbreak, CHAI’s Factsheet (below) gives advice on what benefits you may be able to claim, and who to contact.

What to Claim Coronavirus Factsheet March 20

Craigmillar Community Grows

All my groups are now closed apart from the walking group on Thursdays at 12.00 pm starting at the Wauchope garden.

Staff will be available on Tuesdays and Thursdays till groups resume.

Facebook: www.facebook.com/CraigmillarCommunityGrows/

Crew 2000

Counselling and drop-in services have been affected and Crew 2000 is offering scaled-back services.

Keep updated by going to Crew 2000’s social media accounts – Facebook, Twitter and Instagram.

Current counselling clients will be updated of any changes and drop-in hours of service may also change at short notice.

EARS Independent Advocacy Service  (SCIO)

EARS is currently only providing statutory advocacy (for example, Adult Protection, Mental Health Act or Adults with Incapacity referrals) for the time being. This is across all services.

Edinburgh Carers Council (ECC)

All collective advocacy and peer groups in March and April have been suspended. The team are transferring face-to-face appointments to telephone contact and online contact. Messages will be picked up daily from the mainline 0131 322 8480 or you can email info@edinburghcarerscouncil.co.uk

Advocacy workers will keep in touch with you during these restrictions. The ECC office will be closed to visitors and staff will be working from home.

You can make a new referral by phone or email. Advocacy at Mental Health Tribunals is still available until further notice.

We will provide updates through the ECC website – www.edinburghcarerscouncil.co.uk

Edinburgh Crisis Centre

Closed for overnight and face-to-face support. Providing telephone, text, and email support 24/7

Freephone: 0808 801 0414
Text:  07974429075
Email:  crisis@edinburghcrisiscentre.org.uk

Edinburgh Rape Crisis Centre

Edinburgh Rape Crisis Centre has suspended referrals to the Edinburgh Adult Service that offers support for adult survivors across the City. 

You can also contact the Rape Crisis Scotland national helpline on 0888 01 03 02 (open every day from 6.00 pm until midnight) for support.

If you have experienced sexual assault in the past 7 days, please contact us on support@ercc.scot

Eric Liddel Centre

Clients will no longer be able to attend the Eric Liddell Centre Day Care Service due to a pause in service provision, which will continue until further notice.

Alternative arrangements are being made to ensure that clients personally, or someone they care for, will continue to receive the support needed to remain at home and they will be contacted to confirm what these arrangements are. This may include home visits, telephone contact or alternative arrangements to meet individual needs.

If you require any further details or wish to discuss this further, please call the Day Care Manager, Caroline Heenan on 0131 357 1273.

All care related services have been suspended – Carers Programme, Befriending Service, Caring Soles (footcare service) and our Lunch Break Programme. Staff will be in contact with service users to discuss how the team might be able to provide alternative support in the present circumstances.

If you require any further details please contact the front desk on 0131 447 4520 who will connect you with the correct member of staff.

Fair Advice Edinburgh

The Fair Advice team are still available by email FAIR@fairadvice.org.uk and phone 0131 6621962

First Hand Lothian

All face-to-face services have been suspended.

There will be no visits until Government advice changes regarding contact. Family support is available by phone.

The team are now working from home and contactable by email and/or mobile.

Grassmarket Community Project

  • The Café is closed at the Grassmarket Centre (to all members, customers, staff and volunteers)
  • The Members programme has closed for now, to members.
    • It will re-open pending further advice or information when it is suggested it is safe to do so. There will be no members lunches served for now.
  • Woodwork will remain open and be operated by paid staff and apprentices only
  • Open Door Meals 5.30 pm (Monday’s service/support to the homeless) will be a take-away sandwich and soup service only from the service door behind the café so no one needs to enter the building. If attending – please collect food and do not stay in the courtyard – this is to enable others to attend and keep people safe next to the road

For more info, please go to Grassmarket Community Project Update

Granton Information Centre

Face-to-face advice has been suspended and outreaches have also been cancelled until further notice.

If you need telephone advice or you are an existing client and want an update on your case then please call 0131 551 2459 or 0131 552 0458 during our opening hours.

Health All Round

Health All Round is offering telephone support only for people experiencing low mood and anxiety. A Polish service is also available.

Lines are open:
Monday, 2.00 pm – 4.00 pm
Wednesday, 10.00 am – 2.00 pm
Thursday, 12.00 pm – 2.00 pm

Health in Mind

For a full update on Health in Mind services and access to free resources, go to the Health in Mind website – www.health-in-mind.org.uk

Health Opportunities Team

All drop-in and groups have been suspended.

Workers will still be available for 15-minute confidential consultations and these can be booked by emailing getsupport@health-opportunities.org.uk

Check out their Facebook page which is regularly being updated with service information and self-help ideas.

Facebook:www.facebook.com/HOThoose

HIV Scotland

You can phone the HIV Scotland Coronavirus Helpline between 10.00  am – 6.00 pm, Monday to Friday on 0131 558 3713.

For more information about HIV (and PrEP) and Covid-19, please go to www.hiv.scot/coronavirus

Home Link Family Support

Home Link Family Support is available on the phone during the virus situation, but volunteers can’t visit families at home at the moment.

Home Link Family Support has decided that:

• Volunteers will no longer be visiting families

• Staff will no longer be visiting families

• If Home Link  already support you, the team will be in contact soon via phone/Whatsapp/Skype/email and will contact you regularly to offer as much help as we can

• If you have recently been referred to Home Link, a member of the team will phone you as soon as we can

• Home Link is still accepting referrals but the time frame for actioning these may be longer. The team are checking our secure email regularly and you can contact the office should you wish to discuss a referral.

• Home Link will continue to liaise with referrers

• Home Link have got loads of ideas about how you can entertain your children at home – Check out Facebook for ideas.

The staff team are available on the phone during usual working hours and these arrangements are under constant review so please contact the office in the first instance on 0131 661 0890

Leave a message if no-one picks up, and a team member will get back to you ASAP

Facebook: www.facebook.com/homelinkfamilysupport/]

Home Start Edinburgh West/South West

The staff team can provide telephone or digital support at this time but cannot visit families at home at the moment. If you already receive support, the staff team will be in touch over the next few days to find out how you would like support to continue. If you have recently been referred to the service, the team will telephone you in the first instance.

Home Start Edinburgh West/South West has made a number of Facebook posts with play ideas, links to benefit advice and links to services that help us all look after our mental health with useful tips and information.

The staff team are available on the phone during usual working hours and all staff have access to a mobile telephone for work so you can call them during office hours.

You can leave a message on 0131 564 1540 and we will get back to you.  Alternatively, send an email to help@hsew.org.uk or message us through Facebook.  A team member will get back to you ASAP.

Facebook: https://www.facebook.com/HomeStartEdinburghWestSouthWest

Home Start Leith & North East Edinburgh

Home Start Leith & North East Edinburgh has temporarily suspended services but will still be available on the phone.

You can call or text the team during working hours on 07532 373115 / 07815 313296.

Juno Perinatal Mental Health Support

All Juno Perinatal Mental Health Support groups have been cancelled for the forseeable future.

LGBT Youth Scotland

LGBT Youth Scotland’s face to face youth services will be put on hold with youth workers delivering online groups at current group times and arranging digital one to one meetings with young people directly. LGBT Youth Scotland’s live chat service will continue to run every Monday, Wednesday and Thursday from 6.00 pm – 8.00 pm.

For more information, go to www.lgbtyouth.org.uk/news/2020/coronavirus-covid-19-announcement

Living Well North Edinburgh

Living Well North Edinburgh’s offices have closed but the team are offering different types of support online.

Check out their Facebook page for more information – www.facebook.com/livingwellnorthedinburgh

Lothian Centre for Inclusive Living (LCiL)

Lothian Centre for Inclusive Living (LCiL) has cancelled all of its groups between now and at least the end of May – potentially June. The team are in the process of trying to be able to host these groups via Zoom – if you are interested in taking part in these groups, please email lisa.milburn@lothiancil.org.uk.

Link Up Women’s Support Centre

Link Up Women’s Support Centre has suspended its service but the team are still available on 0131 661 9292.

Multi-cultural Family Base

The Multi-cultural family base offices have close but the staff team is working from home where possible, however, and if you contact us on 0131 467 7052 during office hours (Monday to Friday 9.30 am to 5.00 pm), your call will be diverted to a duty worker. Please leave a message if your call is out of these working hours.

For more updates, go to:

Facebook: @mcultural1
Twitter: @mcfb1
Instagram: @mcfb98

North East Edinburgh Counselling Service (NEECS)

For people already using this service, a team member will be contacting people directly with updates regarding how we will continue their individual support.

If you have any questions, please call 0131 557 4478, call or text 07498 520 377 or email neecscounselling@btconnect.com

Number 6

All groups and drop-ins have been cancelled This is in order to adopt ‘social distancing’ as is recommended by our Government.

One-to-one telephone appointments are still available. you can arrange this by contacting on the Number 6 coordinators.

One Parent Families Scotland

One Parent Families Scotland has suspended face-to-face work in Edinburgh. This includes groups, courses and one-to-one support.

The organisation will continue to be available for single parents and their children. For the families already receiving support, staff will continue to provide support in local areas through phone calls, texts and local Facebook groups. For single parents outwith those areas or who have not yet been supported by our local teams, you can access support through the Helpline, webchat and ‘ask a question’ function on the One Parent Families Scotland website.

Out and About

All Out and About groups have been cancelled. The team are posting updates and video exercises on Facebook – www.facebook.com/OutandAboutEd

Parents of Autism Spectrum Disorder Adults (PASDA)

PASDA have suspended all groups. For more updates, go to their Facebook and Twitter pages.

www.facebook.com/pasdaofficial
twitter.com/PasdaOfficial

PF Counselling

PF Counselling is open, with some scheduled appointments going ahead, but many clients and counsellors are having to cancel.

Clients who are self-isolating or choose not to attend because of concern about coronavirus should email PF Counselling immediately to cancel their appointments.

Counsellor cancellations will be posted on the Cancellations page.  Clients should check this page before telephoning, emailing, or attending for a scheduled appointment.

Any changes in these circumstances will be posted on the PF Counselling website and/or on social media.

Website: www.pfcounselling.org.uk
Facebook: www.facebook.com/pfcounselling
Twitter: twitter.com/pfcounselling

Phonelink

Phonelink has increased capacity. The team can offer daily contact, 7 days a week, 365 days a year including welfare checks, prompt people to take their medications and reduce isolation for anyone aged 65 and over, living in Edinburgh.

Making a referral is easy, just email info@caringincraigmillar or call Kristin Armour on 0131 510 6930.

Projekt 42

The Projekt 42 fitness warehouse has been closed. If you are in need and want to speak to the team, please email mentalhealth@projekt42.co.uk

For fitness and wellbeing ideas, go Projekt 42’s Facebook page – www.facebook.com/Projekt42Edinburgh

Queen Margaret University Student Counselling Service

The Student Counselling Service at Queen Margaret University is carrying on but online – drop-ins, assessments and counselling sessions are being offered through via Microsoft Teams.

For general or urgent issues, please email studentservices@qmu.ac.uk

Rainbow Recovery

Rainbow Recovery has stopped operating on a temporary basis due to the current guidance on COVID-19. The team will continue to offer support via telephone or through the social media private group. The group is bound by the same confidentiality rules and nobody other than group members can see your posts.

https://www.facebook.com/groups/rainbowrecovery19/?ref=share

Richmond Hope Bereavement Service

All direct face-to-face services have been suspended. A further assessment of the situation will take place on Tuesday 14 April.

Richmond’s Hope will still offer support by telephone and email. 

Phone Number:  0131 661 6818
Email: info@richmondshope.org.uk

 Scottish Centre for Conflict Resolution

SCCR has currently paused the direct delivery of our training and events. To access all our online free resources and content and to keep up to date as to our future plans, go to  www.scottishconflictresolution.org.uk.

Twitter: @SCCRCentre
Facebook: www.facebook.com/SCCRCentre

SEASONS

SEASONS has temporarily suspended activities and centre-based group sessions.

No new referrals will be accepted for the time being. Existing group members will be contacted by phone email, letters and texts on a weekly basis.

Shakti Women’s Aid

Shakti Women’s Aid has stopped face-to-face support.  Women, children and young people will be supported through phone calls, WhatsApp and Facetime. 

For updates, go to shaktiedinburgh.co.uk

Sleep Scotland Phoneline

The Sleep Scotland team will be working remotely until further notice, in line with current government guidance. This includes the Sleep Support Line. The team can be contacted via email at enquiries@sleepscotland.org, or if you know the team you wish to contact, please use the addresses below:

Sleep Support Line – sleepsupport@sleepscotland.org
Training – training@sleepscotland.org
Finance – finance@sleepscotland.org

Survivors of Bereavement by Suicide (SOBS)

All SOBS groups have been suspended.  The helpline and online forum is still operating  as normal

Email: support@uksobs.org
Helpline:  0300 111 5065, 9.o0 am to 9.00 pm, Monday to Friday
Online Forum: uksobs.org/forum

The Dove Centre and Dove Transport

The Dove Centre has suspended all service user activities, classes and meals within the centre.

The staff team will be contacting all service users and intent to continue to provide meals via delivery as well as providing social activities to do at home.

For more updates, check out The Dove Centre and Dove Transport Facebook page – www.facebook.com/dovecentre

The Junction

The Walk-in and drop-in service have been suspended until further notice. If you receive regular support from the Junction, your worker will get in touch with you directly. 

Check out The Junction’s Facebook page for updates – www.facebook.com/TheJunctionEdinburgh

The Ripple Project

Open 9.00 am to 12.00 pm every day for food distribution, help with meals and as a point of contact for those most in need.

Address: 198 Restalrig Road South, Edinburgh, EH7 6DZ
Phone Number: 0131 554 0422
Email: admin@theripple.org.uk

The Thistle Project

The Thistle Gym and the Centre of Wellbeing have closed for the forseeable future. Supported Living will continue and people currently being supported through health and wellbeing will be contacted in the next few days by Thistle staff.

For updates, go to the Thistle Project’s Facebook page – www.facebook.com/pg/thistlefoundation

The Rock Trust

The Rock trust offices and drop-in have closed but staffs are still available on the phone and the team are out and about supporting young people.

Check out the Rock Trust’s website for more information and updates:  www.rocktrust.org/get-help-now

Venture Scotland

Venture Scotland office is closed and all staff working from home. The team are continuing to try to support the young people currently engaging with our courses through digital media. The team are unable to offer face-to-face meetings, however, referrals can still be made via email (admin@venturescotland.org.uk) and by telephone 07495 836 248.

Veterans First Point

The drop-in service has been suspended until further notice. If you need assistance, please telephone during drop-in times (Tuesday, Wednesday and Thursday 1.00 pm – 3.30 pm) and someone will be able to talk to you on 0131 220 9920.  

All scheduled appointments will continue at their usual time over the telephone. The staff member will call you at your allocated time.

For updates, go to www.veteransfirstpoint.org.uk

VOCAL (Voice of Carers Across Lothian)

VOCAL has taken the following steps, effective from Wednesday 18 March 2020:

  • Suspending all peer and training groups and exploring some online support options available
  • Transferring all face-to-face contact to telephone contact and online support

VOCAL’s Edinburgh Carer Hub (60 Leith Walk) or Midlothian Carer Centre (30/1 Hardengreen Estate) will be closed to the public. These changes will remain under review and decisions on any further action will be based on the latest available Scottish Government and public health guidance.

Keep updated on VOCAL’s social media channels.

The Women in Self Help & Emotional Support (WISHES)

The group won’t be meeting for the foreseeable future but will keep giving peer support to members by via telephone.

Waverley Care

Waverley Care has released a full statement about how Covid-19 will effect its services –www.waverleycare.org/news/coronavirus-covid-19-announcement-were-suspending-person-support-services

Edinburgh Women’s Aid

Group work has been suspended face to face work with clients has been limited – replacing this where possible with telephone support.

If you need support over the coming weeks please call our support line 0131 315 8110. If the line is busy, please leave a message and someone will call you back.

Monday, Tuesday, Wednesday, Friday –  10.00 am – 3.00 pm
Thursday: 10.00 am – 7.00 pm
Saturday: 10.00 am – 1.00 pm


 

Helplines/Email Support

 


Anxiety UK

During the coronavirus pandemic, Anxiety UK has extended its helpline hours to provide additional support in the evenings until 10.00 pm and over the weekend between 10.00 am -8.00 pm.

Phone: 03444 775774


Breathing Space

Breathing Space is a free, confidential phone and web-based service for people in Scotland experiencing low mood, stress, depression or anxiety.

Phone: 0800 83 85 87
Monday to Thursday – 6.00 pm – 2.00 am
Friday to Monday – 6.00 pm – to 6.00 am

www.breathingspace.scot


CALM

For people in the UK who are down or have hit a wall for any reason, who need to talk or find information and support.

Phone: 0800 58 58 58

Every day, 5.00 pm – 12.00 am


Hopeline

Hopeline is a confidential support and advice service for:

  • Children and young people under the age of 35 who are experiencing thoughts of suicide
  • Anyone concerned that a young person could be thinking about suicide

Phone: 0800 068 4141
Text: 07860039967
Email: pat@papyrus-uk.org


OCD Action

A confidential and unbiased service offering help, information and support for people with OCD, carers and anyone who is concerned that they, or their friends or relatives, may have OCD or a related disorder.

Phone: 0845 390 6232 or 020 7253 2664
Monday – Friday 9.30 am – 8.00 pm


LGBT Health and Wellbeing Helpline

The helpline provides information and emotional support to lesbian, gay, bisexual and transgender people and their families, friends and supporters across Scotland. The team also provide support to those questioning or wanting to discuss their sexuality or gender identity.

Phone: 0300 123 2523
Email: helpline@lgbthealth.org.uk
Tuesday and Wednesday between 12.00 pm – 9.00 pm

Webchat: www.lgbthealth.org.uk/services-support/helpline
Between 3.00 pm – 9.00 pm


Samaritans

Samaritans offer confidential emotional support for people experiencing feelings of distress or despair, including those that may lead to suicide.

Phone: 116 123
Email: jo@samaritans.org
Open every day, all day


Saneline

National out-of-hours mental health helpline offering specialist emotional support, guidance and information to anyone affected by mental illness, including family, friends and carers.

Phone: 0300 304 7000
every day of the year 4.30 pm – 10.30 pm

www.sane.org.uk


Switchboard LGBT+ Helpline

Switchboard LGBT+ Helpline is for all LGBT people across the UK.
Everyday, 10.00 am – 10.00 pm

Phone:0300 330 0630
Email: chris@switchboard.lgbt


Beat eating disorders

Beat support people who have or are worried they have an eating disorder, as well as others affected, such as friends and family members.

Helpline: 0808 801 0677
Student line: 0808 801 0811
Youth line: 0808 801 0711
Beat helplines are open 365 days a year from 12.00 pm – 8.00 pm during the week, and 4.00 pm – 8.00 pm on weekends and bank holidays.

If the lines are busy and you can’t get through immediately, please do try again or try the one-to-one webchat.


Domestic and Sexual Abuse


Rape Crisis Scotland

The Rape Crisis Scotland helpline offers free and confidential support and information by phone, email and text. It is for anyone aged 13 and over, of any gender, affected by any form of sexual violence, no matter when or how it happened.

Phone: 08088 01 03 02
Email: support@rapecrisisscotland.org.uk
Text: 077537 410 027


Scotland’s Domestic Abuse and Forced Marriage Helpline

The helpline supports anyone with experience of domestic abuse or forced marriage, as well as their family members, friends, colleagues and professionals who support them. The team provide a confidential, sensitive service to anyone who calls. 

Phone: 0900 027 1234
Open 24/7
Email: helpline@sdsfmh.org.uk
Webchat: sdafmh.org.uk/


Survivors UK

Survivors UK supports men who have been sexually abused.

Online Helpline

A chat service for men who have experienced sexual abuse either as a child or an adult and allows you to have a confidential one-to-one chat with one of the trained helpliners.

Website: www.survivorsuk.org/
Text: 020 3322 1860
Whatsapp: 074 9181 6064


Addiction and Substance Misuse 


Al-Anon

Al-Anon helpline is for anyone affected by someone else’s drinking.

Phone: 0800 0086 811
Every day, 10.00 am – 10.00 pm, 365 days a year.
Please do not leave a message as, to ensure callers’ confidentiality, the team are unable to return calls.

Email: helpline@al-anonuk.org.uk


Cocaine Anonymous (CA)

Cocaine Anonymous (CA) is a fellowship, offering information and support to people affected by addiction to cocaine and other mind and mood-altering substances.

Phone: 0800 612 0225
Email: helpline@cauk.org.uk


Drinkline

Drinkline runs a free, confidential helpline for people who are concerned about their drinking, or someone else’s.

Phone: 0300 123 1110
Weekdays, 9.00 am – 8.00 pm
Weekends, 11.00 am – 4.00 pm


Know the Score

Confidential drugs information and advice.

Phone: 0333 230 9468
Email: knowthescore.info/help-and-support/drugs-helpline


Scottish Families Affected by Drugs & Alcohol

If you are concerned about someone’s alcohol or drug use, contact Scottish Families Affected by Drugs & Alcohol. Available 9.oo am-11.00 pm Monday to Friday and as a call-back service on weekends.

Phone: 08080 10 10 11
Monday – Friday, 9.00 am – 11.00 pm
Call back service on weekends.


Talk to Frank

Talk to Frank for friendly, confidential drugs information and advice.

Phone: 0300 123 6600
Open every day, all day.
Email:  frank@talktofrank.com

Webchat and email advice are also available, along with a wide range of online resources on the Frank website.


Older People 


The Age Scotland Helpline

Information and advice for older people.

Phone: 0800 12 44 222
Monday to Friday, 9.00 am – 5.00 pm


Elder Abuse Helpline

The Elder Abuse Helpline offers free and confidential advice and support on:

  • financial harm or exploitation
  • physical abuse
  • emotional or psychological abuse
  • sexual harm or abuse
  • neglect

Phone: 080 8808 8141 (press 2 for Scotland)
Monday – Friday, 9.o0 am – 5.00 pm
Email: scotland@elderabuse.org.uk


Young People


Childline

Phone: 800 1111
Webchat: www.childline.org.uk
Every day,  9.00 am – 12.00 am

For more information, go to www.childline.org.uk


The Mix

The Mix is the UK’s leading support service for young people. The team can help you take on any challenge you’re facing – from mental health to money, from homelessness to finding a job, from break-ups to drugs.

Phone: 0808 808 4994
Webchat: www.themix.org.uk/get-support
Open 24/7

Text Service
A crisis messenger text service providing free, 24/7 crisis support across the UK. The service is for people aged 25 or under, and are experiencing any painful emotion or are in crisis.

Text THEMIX to 85258 


Families


Lone Parent Helpline

The Lone Parent Helpline offers emotional support and information for lone parents on a range of topics, including:

  • child maintenance
  • contact
  • employment
  • education
  • welfare benefits and tax credits
  • housing
  • debt

Phone:  0808 801 0323.
Monday – Friday, 9.30 am – 4.00 pm
Webchat: opfs.org.uk/talk-to-us


ParentLine

ParentLine Scotland is the free, confidential helpline run by Children 1st. Its highly trained call-takers offer help, advice, information, reassurance or just a friendly listening ear to stressed parents or carers.

Phone: 08000 28 22 33
Email: parentlinescotland@children1st.org.uk

Monday – Friday, 9.00 am – 9.00 pm
Saturday – Sunday, 9.00am – 12:00pm

 


 

Online Resources

 


ACE IT Online Shopping Helpsheet

The purpose of this helpsheet is to help you walk through the steps to set up and then effectively use supermarket shopping.

Download the helpsheet here – ACE IT Online Shopping Helpsheet


Community Health and Advice Initiative (CHAI)

CHAI has put together an excellent resource on how to claim benefits during Codi-19.

Download hereHow to claim during Covid-19


CHAYN

CHAYN is a global volunteer network addressing gender-based violence by creating intersectional survivor-led resources online.

Website: www.chayn.co


Child and Adolescent Mental Health Services (CAMHS)

CAMHS have a comprehensive list of online resources for children, young people and their family/carers.

Click here to view the CAMHS online resource page – services.nhslothian.scot/camhs/Resources/Pages/Online-Resources


Coronavirus (COVID-19): Advice for professionals

People who work in health and care settings should be extra vigilant about any new or developing symptoms. Check out this webpage for more advice – www.nhsinform.scot


Headspace

A mindful approach to helping your team through the current global crisis. 

ww.headspace.com/work/mindful-approach-to-covid-19


Health in Mind

Health in Mind service updates and free resources.

www.health-in-mind.org.uk/coronavirus_covid_19


Mind

Mind is a mental health charity based in England but has a lot of online resources to support you during Covid-19

www.mind.org.uk/information-support/coronavirus-and-your-wellbeing


Safe Lives

Safe Lives have a collecti0n of resources to help adults and children living with domestic abuse, and the professionals working hard to support them, during Covid-19.

safelives.org.uk/news-views/domestic-abuse-and-covid-19


SCVO Coronavirus Directory

 Search for support in your area, including:

  • Emotional/social support
  • Food/grocery delivery
  • Transportation
  • Information and advice

Online Directory: www.covid-19.scvo.org.uk


Staying well while social distancing

NHS Lothian Occupational Therapists have developed a fantastic resource to help you stay well while you are social distancing.

Click here to download the document – Staying well while social distancing