PhoneLink is a free telephone service providing morning and/or evening calls for those living in Edinburgh.

This service is available to: –

  • The elderly
  • Those with a long term illness
  • The disabled
  • The lonely or isolated
  • Those with an additional support need

The PhoneLink service was designed as an outreach project for isolated individuals in the community. Every morning and evening, a member of our friendly team will call for a personal chat. For anyone who feels lonely or isolated, this service provides a lifeline. This service can also be provided to:

  • Reduce loneliness
  • Check their welfare and safety
  • Prompt medication taking
  • Offer advice on other services available in your community

We can call every day of the year. Our aim is to ensure that no person is left unattended or at risk for extended periods of time should they fall ill, have an accident or simply withdraw socially. Quite often we receive requests from families going on holiday who want someone to check in on an elderly family member or friend. We are extremely flexible and call in the morning or the evening all year round.
A daily reassuring phone call can really lift your mood. Call today to arrange your free call on: 0131 510 6930

Service Categories


Intended Client Groups:

  • Older People

Applicants for this service should also meet this condition:

Must be living in Edinburgh Local Authority

Contact Info. & Service Address

63 Niddrie Mains Terrace,
EH16 4NX

Office Hours

Monday - Sunday : 8am – 11am, 6pm – 8pm

Service Contact

Tel: 0131 510 6930
Email: [email protected]

Provider's Name: Caring In Craigmillar

Type: Charity/Voluntary

Caring In Craigmillar provide an opportunity to make friends and have fun in a relaxed and friendly environment. We have activities and projects running Monday to Saturday, and we frequently arrange outings and holidays for those who wish to participate.

Services run by this provider

Service Contact

Tel: 0131 510 6930
Email: [email protected]

Office Hours

Monday – Sunday : 8am – 11am, 6pm – 8pm

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